Today, from April 3rd (Friday), we will be holding a "FREE DELIVERY & FREE RETURN campaign" where you can easily try Sellenatela shoes at home for a week.
During the campaign period, all Sellenatela shoes can be used free of charge when ordering from the Sellenatela Online Shop, and various fees related to returns/exchanges if the size does not fit.
Now that you spend a lot of time at home, please take advantage of this opportunity to feel free to try it at home.
In addition, as a measure to prevent the spread of the new coronavirus infection, our staff's work schedule is limited, so it may take a little longer than usual to ship. Please note.
・Orders during the period from 00:00 on Friday, April 3, 2020 will be eligible. The end date will be announced later.
・Products sold at the special exhibition (Anna Beam) are not eligible.
・If you wish to exchange an item, we will bear the shipping cost for up to 3 pairs per person during the period.
・If you wish to return an item, we will bear the return shipping fee and refund fee for up to 3 pairs per person during the period.
・For returns/exchanges, please contact us within 7 days after contacting us about shipping the product.
・We do not accept exchanges/returns of products that have been used for purposes other than trying on. Please be sure to try it on indoors and be careful not to get the product dirty.
・If you have any concerns, such as not knowing the size, feel free to contact us from CONTACT .
